Returns & Exchanges
At W-Wellness, we want you to feel as good as you look. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original packaging and include the packing slip to ensure a smooth processing experience.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand over your package at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing